Privacy Policy

Last updated: 02/01/2026

Uke Sprouts ("I", “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights.

1) Who we are

Business name: Uke Sprouts
Location: Kidlington / Oxfordshire, UK
Contact:  UkeSprouts@gmail.com
Uke Sprouts is the data controller for the personal information described in this policy.

2) Our website platform 

Our website is built and hosted on Google Sites. When you visit our site, Google may process some information (for example, cookies and device/usage data) as part of providing and securing their services, in line with Google’s own Privacy Policy. policies.google.com

3) What information we collect

We may collect:

• Contact details (name, email address, phone/WhatsApp) when you contact us

• Booking information (lesson type, dates, attendance, and any preferences you share)

• Optional information you choose to share so we can adapt lessons (e.g., accessibility needs, learning preferences)

• Website usage data if we enable analytics (see section 6)
  
  

Children’s enquiries

If you contact us about 1:1 lessons for a child, we normally collect the parent/guardian’s contact details and any information needed to provide lessons appropriately and safely.

4) How we use your information

We use your information to:

• respond to enquiries and communicate with you

• manage bookings, attendance, and lesson admin

• adapt lessons where you request support or adjustments

• keep business records (including accounting/tax where relevant)

• improve our website and services (if analytics is enabled)

5) Lawful basis for processing (UK GDPR)

We rely on one or more of the following lawful bases:

• Contract (to provide lessons you book)

• Legitimate interests (to run our services, respond to enquiries, and improve what we do)

• Legal obligation (e.g., tax/accounting record-keeping)

• Consent (where required, e.g., photos/videos, optional marketing)
  
  

(ICO guidance recommends being clear about what you collect, why, and people’s rights.) ICO+1

6) Analytics 

We may use Google Analytics to understand how visitors use our site (e.g., pages visited, time on page, device type). 

Google Analytics typically uses cookies (for example, the “_ga” cookie) to help measure site usage. 

7) Contacting Us

 We only receive the information you choose to send us.

8) Photos and video

We may take occasional photos or short videos for marketing (website/social media) only with your consent. You can withdraw consent at any time by contacting us.

9) Who we share information with

We only share personal information when necessary, for example with:

• Google (because our site is hosted on Google Sites and we may use Google tools)

• Payment providers (e.g., PayPal) if you pay electronically (we do not store card details)
  
  

We do not sell your data.

10) International transfers

Some service providers (including Google) may process data outside the UK. Where this happens, it’s handled under their contractual and legal safeguards.

11) How long we keep your information

We keep information only as long as needed:

• enquiries: typically up to 12 months or longer if you continue having lessons with us

• booking records: typically [6 years] for accounting/tax (adjust if needed)

• photos/videos: until consent is withdrawn or the content is no longer needed

12) Security

We take reasonable steps to protect your information using password-protected accounts and reputable service providers. No system is 100% secure, but we work to keep data safe.

13) Your rights

You have rights under UK data protection law, including the right to request access, correction, deletion, restriction, objection, and data portability (where applicable).
To exercise your rights, contact: UkeSprouts@gmail.com

14) Complaints

If you have concerns, please contact us first and we’ll try to resolve it. You can also complain to the UK regulator, the Information Commissioner’s Office (ICO). ICO+1

15) Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.